Privacy policy

1. Introduction

At Bookline Sarl, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

We may collect the following types of personal data:

a. Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address

b. Payment Information

• Payment details are processed securely via our payment provider
• We do not store your credit/debit card information

c. Technical Data

• IP address
• Browser type and device
• Pages visited and browsing behavior

d. Communication Data

• Messages sent via contact forms or WhatsApp
• Customer service interactions

3. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Send order confirmations and updates
• Respond to your inquiries
• Improve our website and services
• Send newsletters and promotional offers (only if you opt in)
• Comply with legal obligations

4. Sharing of Information

We only share your data with trusted third parties when necessary:

• Payment processors (for secure transactions)
• Delivery partners (to ship your orders)
• Website and hosting providers
• Marketing tools (for newsletters, if subscribed)

We do not sell or rent your personal data.

5. Cookies

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember your preferences

You can manage or disable cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your data:

• SSL encryption for secure browsing
• Secure payment gateways
• Limited access to personal data

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary:

• To fulfill orders and provide services
• To comply with legal and tax obligations

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy:

📧 Email: info@booklinemaroc.com
📱 WhatsApp: 0670-305998